Astute observation is critical to professional success. The ability to observe is grounded in the perception of visual information and the effective articulation of what the eye sees and what the brain interprets. Learning to reconsider how we perceive the world around us renews the critical nexus between the eye and the mind. Whether you are interviewing a potential new employee or closing a deal that will change your life, improving your observation and communication skills can radically affect outcomes. Amy Herman is a lawyer and consultant who works with medical professionals in many fields as well as law enforcement agencies as diverse as the New York City police, the FBI, and the U.S. Secret Service. She has recently published Visual Intelligence: Sharpen Your Perception, Change Your Life.